Stay Professional and Focus ingon panel furniture edge banding
IMAI SUPER insists on 'taking customer needs as the core and meeting customer needs for higher standards of quality and efficiency!' The service concept is to reduce costs and increase efficiency for customers, so that each equipment can create maximum value.
Service concept
Take customer needs as the core, and meet customer needs for higher standards of quality and efficiency!
Service objectives
Reduce costs and increase efficiency for customers, so that each equipment can create maximum value.
Service slogan
Quick response, immediate execution
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Service network
Local service center: Set up offices and service centers in 34 provincial administrative districts in China, covering major furniture production areas across the country.
Global service outlets: Establish an agency service system in 20 + countries such as Southeast Asia, Europe, and North America to achieve localized technical support and parts supply.
Four core services
Whole plant planning
Based on customer market positioning, product type and production capacity goals, it covers production supporting solutions such as electrical system design, raw material storage, and dust treatment to ensure scientific and efficient plant layout.
Repair and upgrade
Provide equipment fault diagnosis, original parts replacement and core component repair services.
Launch solutions such as system upgrading and transformation for old equipment to improve equipment accuracy and production efficiency.
Machine customization
Provide modular customized services for different process needs
Support the development of multi-process compatible models and adapt to diversified production scenarios
Consultation
The team of technical experts provides professional consulting on equipment selection, process optimization, and production capacity planning.
Answer edge banding technical problems in real time, share industry cutting-edge trends and innovative application cases.
IMAI SUPER panel furniture customization service process
Appeal analysis
In-depth research on customer production needs, establish a multi-dimensional data model including market positioning, product specifications, and production capacity goals
Combined with industry experience, provide preliminary plan suggestions and cost estimates
Test verification
Assist customers to establish customized processing and testing centers to simulate the actual production environment and verify the feasibility of the plan
Through real-time data monitoring and process debugging, to ensure that equipment performance and processing effect meet the expected standards
Scheme design
Tailor-made production workshop configuration plan (equipment selection, personnel ratio, production capacity planning)
Provide supporting production management plans, covering operation training system, material flow optimization, and quality control process
Installation and execution
The professional team follows up the installation, commissioning and personnel training of the equipment throughout the process, and completes the delivery and acceptance within 72 hours.
Establish long-term service files, make regular return visits to collect feedback, and continuously optimize production solutions.
Service commitment
Response time: Respond within 24 hours, 7×24 hours remote technical support.
Quality assurance: The whole machine is guaranteed, and the supply of cost-priced accessories and after-sales service are provided for life.
TEL:
Phone: +86 18923210510
E-mail: imai@gdimai.com
ADD: Qiangye Avenue, Tianyue Science and Technology Park, Leping, Sanshui District, Foshan City, Guangdong Province, China
WeChat Official Account
Douyin Account
Website
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